How to Fix Broken Automations in HighLevel

How to Fix Broken Automations in HighLevel

Automations are the backbone of your marketing and sales processes in HighLevel. But what happens when they suddenly stop working? Broken automations can cost you leads, sales, and plenty of headaches. The good news is, most issues are easy to fix once you know where to look. Here’s a step-by-step troubleshooting guide to help you get things back on track.

Common Reasons Automations Break

1. Missing Triggers:

   • If the trigger isn’t set up correctly, the automation won’t even start. Double-check your trigger settings to ensure they match the intended conditions.

2. Incorrect Conditions:

   • Conditional logic is powerful, but a misplaced condition can stop your automation dead in its tracks. Review your conditions and test them to ensure they work as intended.

3. Outdated Links:

   • If your automation includes links to external content (e.g., landing pages, calendar links, etc.), make sure those links are still valid and accessible.

4. Improper Integration:

   • If your automation relies on integrations with other tools, make sure those connections are still active and properly configured.

5. Exceeding Limits:

   • Go High Level has certain limits (e.g., number of emails per day). If you exceed these limits, your automation may fail. Keep an eye on usage limits.
     

Step-by-Step Troubleshooting Guide

1. Check Your Triggers:

   • Review each trigger in your workflow or campaign to ensure it’s properly set up.

   • Test your triggers with sample data to confirm they activate correctly.

2. Review Your Conditions:

   • Simplify complex conditions to identify any errors.

   • Test each condition individually before incorporating them into larger workflows.

3. Update Links and External Integrations:

   • Check that all links in your automation are still valid.

   • Re-authenticate and test your integrations if needed.

4. Test Each Automation Path:

   • Run test leads through your automations and check each path to ensure they proceed as intended.

   • Monitor for errors and correct them immediately.

5. Monitor Your Metrics:

   • Regularly check the metrics and analytics provided by Go High Level.

   • Adjust your automations as needed to improve performance.
     

Importance of Testing Before Going Live

Testing is absolutely crucial when it comes to automations. Always run test contacts through your workflows and campaigns before launching them to the public. This simple step can save you a lot of frustration and lost opportunities.

Conclusion

Broken automations don’t have to derail your marketing efforts. By following the steps above and regularly testing your processes, you can ensure your Go High Level automations run smoothly and efficiently.

Need help setting up or troubleshooting your automations in Go High Level? Work with me here!

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